In the UK the government has created a market in energy, where the customer has a choice who they purchase electricity & gas from. It is a scam really but still better to play market than ignore it. Basically you will most likely pay less if you switch from existing supplier. But also get a better level of service. Also you can choose to choose a contract that ensures more of money you pay goes to environmentally friendly generation of electricity. But that is abit of a scam too, as the amount of renewable energy produced will be determined more by enforced government targets than green consumer demand.
Before changing utility supplier check out what Martin Lewis has to say at Money Saving Expert
There are various price comparision sites
An environmentally friendly company called Good Energy (spotted when it was previously Unit-E) is used by local project I was involved with, which actually will save alot of money as they were on unsuitable tarrif with old supplier. But I think for most home users they won't save much over even the expensive previous monopoly supplier.
I actual signed up myself for temp period as they had a 30 quid intro offer via flyer enclosed with my credit card bill. But I had to chase them up over this, which maybe overall with there higher prices made it not worth while.
Another electricity company that is investing in new renewable supply is Ecotricity which I switched to but they made a mistake mixing up night and day readings and did not send me a new bill quick enough before I got fed up and switch to Ebico.
If you use a low amount or use a pre-payment meter then check out EBIco which can be cheapest option. It reinvests all it money in lower prices and the saving from those using of direct debit are spread over all customers. Scottish and Southern who own Scottish Hydro brand admin their billing and customer service for them, and thier billing got it right first time for me. They probably don't make sense if high usage like mine as I have electric heating.
Several years back I have previously signed up with Powergen (now called EON) for their green option which has undergone several reincarnations now over the years, as they had a free light bulb and money back deal when I signed up.
A friend had a long drawn out incorrect billing experience with them.
After Powergen I switched to Scottish Hydro to save money.
They have 'green' options but my budget was so tight that any spare money will go elsewhere rather than on it.
After switching to some other suppliers including some that were greener and some that were cheaper, I am intending to switch back to Scottish Hydro for the customer service as my good experience with them matches the low level complaints they get; they seem to be only company that can produce a correct bill by not mixing up readings or getting address wrong. Also looking back over past bills from many companies on some very unclear as to dates reading were from. I inputted the reading where could work out which date taken at Read Your Meter website.
Other green options include Juice by Npower which was endorsed by that T-shirt designer known for it's daring PR stunts Greenpeace. Greenpeace backed this deal with aim of those signing up would show support for offshore wind. Npower were involved with a offshore wind farm north of Wales. It happened but other offshore wind farms have no come in great number after. Offshore wind cost a lot more to build than on-shore. You can find posts about energy on my blog.
Friends Of the Earth did a report on the supply companies: http://www.foe.org.uk/... Another source of info is http://www.greenelectricity.org/
An interesting look at effect of choosing green tariff was produced by ethical consumer (http://www.ethiscore.org/info.aspx?info=reports/full/greenelectricity).
To find out more about price comparisons and how many complaints against a company see:
Energywatch were really helpful in getting mis billing sorted out. Do keep all communications from your energy provider and records to help if you need to complain. Their role has now been taken over partly by Consumer Focus who provide energy price comparison information. Complaints can be made via another organisation Consumer Direct
It took a while for companies to start marketing their green options much. At start they offered them just for show and they don't really want people to take them up. The government can wash it's hands of problem and say look it is up to customer to choose. But as time went on an climate change has gone up agenda they are using them in marketing more, but now with harder government targets I think even less reason for customer to choose them. The market does not deliver, but my view is better to play it for best deal while it exists than not.
If you don't have gas and wish to get a quote for a new connection then who you contact depends on area you live in if in the North of England it maybe Northern Gas Networks, for elsewhere see OFGEM's website
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This book is full of interesting figures. I found what it presented about heat pumps of much interest.